With regards to system requirements, incidentmonitor is available as saas, and windows software. No area of input is as important to us as customer. At quest kace, their are many factors that help drive our focus in enhancing and expanding our products. Choose business it software and services with confidence. The voice software is a suite of tools that allows users to interact with their computer, cell phone and kindle naturally and intuitively. Some of those teams used uservoice, others made their own solution in house, and at the end of the day i realized exactly how simple the. What is the best alternative to uservoice to get and. Your fellow dell kace appliance users will be able to vote on your suggestions and youll be able to vote on theirs. Description the kace uservoice forums are the best way for you to get your voice heard.
Advancements in texttospeech offer better quality for all endusers, plus additional solutions for textdriven voice performances. How to download approved software using kace youtube. Narrow down your search with the product tools to the left. Anyone using kace to install windows feature updates. Kace upgrades smb management appliance computerworld. If you want to see something improved or added, this feedback system is the best way to get your voice heard. Software asset management sam tools automate many of the tasks required to maintain compliance with software licenses, thereby controlling software spending. To view the status of your ticketed requests, simply login to kace and navigate its help desk on the left sidebar.
Quest kace, formerly dell kace, is a company that specializes in computer appliances for systems management of information technology equipment. Having an audio visual services partner by your side makes doing business much easier in our avcentric world. University staff and users with a valid netid can use the voice services tool to submit voice service requests andor report problems online with the telecommunications division td. Quest software, liberated from dell software about two years ago, on monday announced general availability of the kace systems management appliance sma 9. Im making a push to get more license tracking in our environment, so im cleaning up what is there. This includes legacy voice systems, centrex, and the university voip system aastra. No area of input is as important to us as customer feedback.
Now anytime you have new machines checking in, they will fall under that label, and will get their patches right away. You may be seeing this page because you used the back button while browsing a secure web site or application. The kace uservoice forums are the best way for you to get your voice heard. This is a powershell interface and control mechanism for the kace windows user alert kuseralert. The energy and passion that our kace users brought to this event left our team in awe and proved that kace is not only back, its back in a big way this year, attendees spent three days in sunny orlando immersed in all things kace. Is it possible to group my software that i want to install on a laptop with kace agent installed. Our software includes a complete range of speech coders, echo cancellation, noise reduction and beamforming solutions to support your product development. Quest kace systems management is a comprehensive and easy to use appliancebased help desk solution that provides the functionality to help automate all the repetitive tasks, as well as deliver incident management for user system problems. Auto lipsync from text, audio, or even your own voice.
The kace sma provides your end users with an intuitive selfservice portal where they can access a flexible knowledge base for selfhelp, locate hardware and software inventory information for their systems, install itsanctioned software packages, and submit and view the status of their support tickets. Zendesk is the leading online help desk software built for better customer relationships. The tool should support the processes, workflows, reports and needs that matter to your team. Empower productivity and speed service delivery kace implementation services fiveday engagement rock your roi is your organization looking for ways to reduce the complexity of patch management, device discoveryinventory, software distribution, security enforcement, data migration and image provisioning. Before you install configuration manager, familiarize yourself with the basic concepts and terms. Self service software downloads for free and preapproved software. If youre familiar with system center 2012 configuration manager, see whats changed from system center 2012 configuration manager. We are pleased to announce that kace systems management. I recently spent 10 months talking with 100 brandsteams of all sizes to figure out the best current solution. Would it be feasible for example to have the licensing modified so that if you assign a license to a device and a software catalog title, that once inventory runs and detects the installation, that the license center can update the license compliance center as fulfilled and. I am trying to populate the user console library, so our users can go download, and find license keys for, many of the applictions we use.
Kace remains unique as an appliance for what it offers since the kbox days. Manage, secure, and service all of your networkconnected devices with the kace systems management appliance sma. Any services quest provides for these products is independent of dell. Kace express available as a softwareonly virtual appliance, kace express is an inventoryfocused solution designed for systems that run microsoft windows on x86 and x64 microprocessors, including laptops, desktops and. The kace smas network discovery and asset inventory functions can be performed. Enjoy a vast phoneme databank that automatically lipsyncs to your image.
Kace is our online help desk system accessible by using your its echo account credentials, by using the uesaits on the organization field online ticket tracking. Software license harvest assistance easily detect and take action. Established in 2003, kace was headquartered in mountain view, california with offices in europe and. The interface is applicable to all new brunswickpiscataway telephone services. It also provides software for security, application virtualization, and systems management products. Dell kace virtual k is a growing cloudbased system software, it is designed to support medium and large size business. It departments manage a wide variety of assets both in the physical and software spectrum, but there are plenty of other kinds of assets a company might need to track. An easy and creative way to patch new machines with kace. Im using the license compliance page in the asset module and trying to get some love for this user voice item. In addition, kace go users can start the dell quick resource locator qrl. Led intel vpro kace integration boot and delievered vpro training at dell software user forum, as well as various other kace technical sessions covered commercial and public accounts up. Allow parent tickets to pass information to child ticktes in a process workflow. Some alternative products to incidentmonitor include solarwinds service desk, enterprise service management, and servicetonic.
They facilitate the indepth analysis of software assets by decoding software license entitlements, automating the collection of software consumption data, establishing independent. From tablets and laptops to smartphones and servers, we configure it all in our stateoftheart integration center. Inventory all hardware and software, painlessly patch missioncritical applications and operating systems, and assure software license compliance. Dont waste time cobbling together point solutions when you can get a single platform that gives you all the tools to listen, analyze and close the loop with customer bases and internal teams of any size. Vocal provides a comprehensive voice software library to support a variety of voice telephony applications and communications over pstn, radio, mobile, and ip networks. For more information, see the software center user guide.
As a result of quests divestiture from dell, quest acquired a number of products from dell that may still contain dell branding on this website. Dell offers free web browser security tool computerworld. How to download approved software under your network login using kace. It would be significantly easier to get rid of unwanted software instead of creating a new uninstall script for each software title and different versions of it in the. I have taken over this kace setup, and someone has been using and maintaining it before i got here. At kace, we collect the feedback and feature requests that are posted via uservoice and take it all into consideration since our customers are what make us great. It wouldnt hurt to also provide when double clicked on the icon a window that shows a list of authorized apps software library that can be installed by the end user. Import a wav file or record your own voice with the builtin audio capture feature. Currently these have to be retyped in each child ticket. The main features offered by the alpemix are easy to the user interface, all in one solution in a standalone program, toplevel security standard, option to create a contact list, advanced file transfer system, instant messaging, availability of voice call system and access even behind the firewalls as well. Solve tickets easily in a fully customizable help desk that scales with your business. The bluejeans desktop app provides an immersive video, audio, and web conferencing experience. This isnt currently an option but it is listed as started on the user voice page. Streamline migrations by automatically deploying userspecific files and settings.
Kace go mobile app enables the user to remain effective across multiple office locations and while the user is on the road. Kace does the job, however, if you have very specific needs, you might have to put in a lot of work and effort to get kace. Kace is simply used to provide these updates in a planned, timely manner so that bu computers. Enable mobile device access for an authorized user. This release encompasses several of the top requested features from kace uservoice. This may be a user voice request but ill propose it anyway.
Patches and software installations pushed through kace could potentially create a conflict with something else on your computer, but any resulting issue would be identical whether the patch was installed by kace or installed by you or in any other way. Replacement for dell kace best practices spiceworks. The sonnet framework uses your voice to control your applications, research topics on the internet, find the time or. Kace free virtual disk encryption software 20110126 if you are a seasoned windowsmac user, you probably already know that truecrypt is the most wellknown free disk encryption program for windows, mac os x and linux, but truecrypt has some inherent and significant drawbacks, for example, it doesnt allow to expand or shrink the. Pulseway gives system administrators and msps a single pane view of their entire it environment so they can know exactly what is going on at any time. Users are able to download free and preapproved software on kace simply by logging into kace and navigating to downloads on the left sidebar. Alternatively, you may have mistakenly bookmarked the web login form instead of the actual web site you wanted to bookmark or used a link created by somebody else who made the same mistake. New kace customers can now receive five free licenses of simplehelps business edition remote control and monitoring software.
Incidentmonitor includes online support, business hours support, and 247 live support. The mission of information resources is to support ut southwestern medical center, including its hospitals and clinics, by providing computing, networking, audiovisual, voice and data telecommunication, and television services to all client organizations and individuals in a timely and reliable fashion. Basic competitors to kace are sccm, bigfix, landesk, altiris, kaseya, manageengine, and zenworks. Simplehelp bundled with kace systems management and deployment appliances offers an easy and costeffective way to enhance remote support options. Under inventory software we have a lot of entries listed.
Its possible to update the information on quest kace or report it as discontinued, duplicated or spam. Uservoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback. You know our products, you depend on them and you push them to their limits. Dell kace virtual k based on some of the most important and required project management features. Quest software enhances kace systems management appliance. Dell, through its kace unit, is making available free web browser security software that works by creating a protective sandbox on the desktop to isolate the users desktop from malware or.
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